Financial Services Associate

3 days ago

Mackay, Queensland, Australia beBeeCareer Part time $70,000 - $120,000
Customer Service Professional

We pride ourselves on being different in banking. Like you, we're not just about a job - we're about making a difference.

As a Customer Service Professional, you'll have the opportunity to make your mark by helping customers achieve their financial goals. You'll engage with them through in-depth conversations and collaborate with specialists within the branch.

You'll provide support to customers with their digital literacy and online banking needs as we continue to innovate our offerings. You'll also be the face of the branch and customer service, handling transactions, investigating queries, and assisting with paperwork while prioritizing risk considerations.

This role offers opportunities for continuous learning and career growth. You'll have access to on-the-job training and external development opportunities to help you take your career to the next level.

Our team is passionate about delivering exceptional customer service and creating a positive experience for our customers. If you're motivated, enthusiastic, and eager to make a difference, this could be the perfect opportunity for you.

  • Engaging with customers to understand their needs and partnering with specialists within the branch.
  • Providing support to customers with digital literacy and online banking needs.
  • Being the face of the branch and customer service.
  • Embracing lifelong learning and career growth opportunities.
Role Details

This is a permanent part-time position located in Mackay. The roster is 42 hours per fortnight, working Monday to Thursday from 10am to 2pm and Friday from 10am to 3pm.

What You'll Bring to the Role

To succeed in this role, you'll need:

  • Experience in customer service environments and the ability to achieve targets.
  • Strong attention to detail to ensure secure and accurate transactions.
  • Confidence to communicate with new and existing customers face-to-face and over the phone.
  • Eagerness to understand and communicate what makes us different.
  • Drive for collaboration and teamwork.
Why Work With Us
  • Want big impact that matters? Here, you'll know your work directly benefits the customers and communities we serve.
  • Want to be more than just a number? Join a team that truly values you.
  • Want career opportunity and flexibility? You can achieve so much here.

Our team offers a range of benefits, including health and wellbeing support, corporate university training, and flexible policies.

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