Operational Excellence Coordinator

8 hours ago


North Sydney Council, Australia Pacific National Full time
Company Overview
We are Pacific National, a leading player in the rail transport industry. Our team is dedicated to delivering exceptional customer service and ensuring the safe and efficient movement of goods across the country.

About the Role
We are seeking a highly skilled Operational Excellence Coordinator to join our team. As an Operational Excellence Coordinator, you will be responsible for acting as the first point of contact for incident reporting, following up on safety system warnings, and distributing critical information to internal and external stakeholders. You will also provide broad support to the Service Delivery Supervisor to ensure effective and efficient delivery of services for our customers.

Required Skills and Qualifications
To be successful in this role, you will need to have a strong customer-centric background and the ability to operate in a fast-paced shift work environment. Your excellent communication skills will enable you to communicate effectively using multiple mediums, including phone, email, and text messages. Intermediate-level computer skills are essential, with experience in safety management systems and/or reporting systems being advantageous. A background in operations control, rail, transport, or logistics will also be beneficial.

Benefits
As a valued member of our team, you will enjoy a range of benefits, including:
- Competitive salary: $65,000 - $80,000 per annum
- Comprehensive training and development opportunities
- Ongoing support from our experienced team members

What We Offer
Pacific National is proud to be a WORK180 Endorsed Employer for women. We offer a supportive and inclusive work environment that values diversity and promotes equality. We are committed to making it simple, sharing more, showing kindness, gratitude, curiosity, and owning our actions. If you share our values and are passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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