Customer Service Specialist

1 week ago


Canning Vale, Western Australia Reece Group Full time

About the Role

As a key member of our team, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of our trade counter.

Your Key Responsibilities

  • Provide outstanding customer service and information about products to customers in person and over the phone
  • Deliver quotes to customers both in person and via the phone
  • Pick and pack orders, maintain shop floor displays, and ensure accurate product information is provided to customers
  • Maintain a clean and organized workspace, adhering to safety standards
  • Operate a company vehicle to make occasional deliveries to customers

We're Looking for Someone Who:

  • Has prior experience in retail sales or customer-facing roles and enjoys helping customers achieve their goals
  • Can effectively communicate with customers, colleagues, and management
  • Is comfortable using computer systems and willing to learn new software
  • Has a valid manual driver's license and reliable transportation
  • Enjoys developing their skills and career within our organization

Benefits and Perks

  • A competitive salary of $60,000 - $70,000 per annum, depending on experience
  • Paid annual leave and flexible working hours
  • Continuous learning and development programs to support your career growth
  • Generous discounts on Reece products and services
  • Access to our Reece Boost program, offering cashback and discounts on various expenses
  • Paid parental leave

About Us

Reece Group is a leading supplier of plumbing and bathroom products, committed to delivering quality products and expert service to the industry. With over 10,000 employees across 900+ branches globally, we prioritize fairness and equality in all aspects of our business.



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