
Dedicated Community Support Specialist
4 days ago
Dedicated Community Support Specialist
About the Role:
- We are seeking a dedicated and passionate individual to join our team as a Thrive Case Officer.
- The ideal candidate will be responsible for providing tenancy advice, case management, and education to residents.
- Provide comprehensive support to families in need, including conducting home assessments and developing tailored care plans.
- Manage rental deductions, arrears, and property maintenance reporting with precision and attention to detail.
- Build strong relationships with residents, community members, and stakeholders through exceptional communication and interpersonal skills.
- Promote service improvement initiatives and contribute to program development by sharing knowledge and best practices.
- Monitor and report on case progress against established KPIs to ensure exceptional service delivery.
- Strong communication and interpersonal skills.
- Demonstrated cultural sensitivity and ability to work effectively with diverse communities.
- Ability to manage multiple systems and maintain accurate records.
- Strong attention to detail and organisational skills.
- Current C or C-A class driver's licence.
- Competence with Microsoft Office Suite and Apple products.
- A dynamic and supportive work environment that fosters growth and development.
- Ongoing training and professional development opportunities.
- A competitive remuneration package that reflects your value to the organisation.
To discuss this opportunity further, please get in touch with us via our contact page.
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