Returns Management Lead

2 weeks ago

Greystanes, New South Wales, Australia people2people Full time
Company Overview:
Our client is a globally recognized and esteemed brand within the electronics sector. As they expand their operations, an exciting opportunity has arisen for a Reverse Logistics Supervisor to join their dynamic team in Sydney.

Key Responsibilities:
  • Oversee the RLI Team focusing on Operations, Inspection, and Compliance.
  • Manage return tracking, including inbound volumes, escalations, resolutions, and reporting on incorrect stock processes.
  • Facilitate the compliant disposal of both RLI and Non-RLI products and assets.
  • Plan disposal management, including weekly stock scrapping activities and participation in Virtual GR & Scrap programs.
  • Support and manage the planning, execution, and support of the C-Sales program.
  • Supervise and report on compliance checks for product labeling as part of audit requirements.
  • Ensure accurate inventory management, including stock categorization and grading processes.
  • Assist with LIT Claim and NOCLAIM DBS processes.
  • Validate billing processes.
  • Coordinate with headquarters and factories for stock allocation and dispatch.
  • Provide assistance in stock grading and conduct sample checks.
  • Utilize mobile applications for processing damage inspections.
Candidate Profile:
  • 3 to 5 years of experience in a warehouse environment, logistics, return processes, project administration, and team supervision.
  • Proficient in Excel and SAP.
Benefits:
  • On-site parking available.
  • Generous employee discounts.
  • Discounts with over 400 retail partners.
  • Access to an online wellness portal.
  • Heavily discounted gym memberships.
  • On-site wellness and relaxation facilities.
About Us:
At people2people, we pride ourselves on being an inclusive workforce that values authenticity. We encourage our employees, clients, and candidates to express their true selves. With over 18 years of experience in recruitment and HR solutions, we are committed to excellence in candidate care and client service.

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