Department Head

3 weeks ago

Hurstville, Australia JD Group Full time

About JD Group

As the 'Undisputed King of Trainers', JD Sports is one of the leading global sports fashion retailers across footwear and apparel.

We have achieved remarkable growth through rapid global expansion, now standing as the largest global sports fashion retailer with over 3,400 stores worldwide.

We offer unparalleled service and style to all our consumers, striving to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.

In 2017, JD Sports first established itself within the Australian market and has since expanded to 60+ stores in NSW, VIC, QLD, WA, SA & TAS.

The Role

We are seeking an exceptional Department Manager to drive sales and KPIs, coach and develop their team, and uphold visual standards.

The ideal candidate will possess 2-3 years leadership experience within retail or a similar industry and be passionate about creating an amazing service experience and culture for our customers.

The successful applicant will also have a proven track record in driving and exceeding set KPIs, excellent time management skills, and strong interpersonal and communication skills.

Key Responsibilities:

  • Drive conversion, sales and KPI performance
  • Demonstrate exceptional Customer Service standards and supervise team to deliver a 'service over task' environment
  • Work with BOH team to deliver shop floor product availability
  • Uphold company retail standards and deliver store visual excellence
  • Support management team to deliver all internal and external profit protection processes
  • Support with new team members Inductions and on-going training to build bench strength for future store expansion
  • Encourage team members to improve performance through effective coaching

What We're Looking For:

  • 2-3 years leadership experience within retail or like industry
  • Possess passion for creating an amazing service experience and culture for our customers
  • Proven track record in driving and exceeding set KPIs
  • Excellent time management skills
  • Strong interpersonal and communication skills

What's In It For You?

  • Competitive salary: $70,000 - $90,000 per annum
  • Training and development opportunities to evolve and shape your career
  • Opportunity to progress across all areas of the business including Retail, Support Office, and Distribution Centre
  • Attractive staff discount scheme
  • Access to Employee Assistance Program and Mental Health champions

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