Retail Department Lead

2 weeks ago


Brisbane, Queensland, Australia JP Smith Full time
About the Role:

As a key member of our team, you will be responsible for leading a team in the Retail department. This department is responsible for the day-to-day store operations, stock control, and store presentation. Your objective will be to lead your team to achieve the best results for both the store and your customer.

Key Responsibilities:
  • Leading, motivating, and inspiring your team to succeed and reach their allocated targets and goals;
  • Driving a positive culture, reviewing performance, and developing your team;
  • Supervising and ensuring completion of daily outcomes/duties, including preparation of stock for the retail side of the business;
  • Building and maintaining customer rapport, ensuring a positive experience for your clientele, and resolving any disputes or concerns from your customers;
  • Ensuring profitability and viability of the organisation along with a memorable customer experience.

About You:

To be successful in this role, you will have experience leading a team, preferably in a retail or sales environment. You will have excellent communication skills and the ability to engage with customers at every level. You will possess problem-solving and people skills, as well as a passionate and outgoing approach to leading a team.

What We Offer:

Our client is a leader in the personal lending industry, with over 150 stores across Australia and in 22 countries. We offer a dynamic, fast-paced environment, a great salary base, incentives, flexible rostering, and work-life balance. If you are a motivated and results-driven individual who is passionate about leading a team, we encourage you to apply for this exciting opportunity.

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