
Front Desk Ambassador
2 weeks ago
The Role
This is a Monday to Friday, 2:00pm to 10:00pm position at our Norwood location.
- We seek an enthusiastic, hard-working, and motivated individual to provide exceptional customer service and reception duties.
To be successful, you need:
- A professional and positive attitude.
- Willingsness to learn and show initiative.
- Exceptional customer service skills.
- High attention-to-detail skills.
Eligibility criteria:
- Previous customer service experience.
- Strong PC literacy and administration skills.
- Level 2 First Aid and CPR.
- Valid Police Check (or willing to obtain).
- Providing exceptional customer service and reception, including greeting and being friendly and approachable to guests, members, and staff.
- General reception duties, taking responsibility and pride in presentation and approach.
- Assisting in stock take and administrative duties as required.
- Membership and retail sales, cross-selling and approaching guests or members to discuss their needs.
- Understanding memberships and their requirements.
- General cleaning and maintenance of the gym, ensuring both the gym and shop front are clean.
- Reporting maintenance issues that require attention.
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