Customer Service Solutions Expert

3 days ago

Sydney, New South Wales, Australia beBeeDynamic Full time $110,000 - $142,000
Dynamics 365 Customer Service Functional Lead Job Description

The role of a D365 Customer Service Functional Lead involves driving the end-to-end implementation of the D365 Customer Service module. This includes gathering and analyzing business requirements to design, configure, test, and deploy Dynamics 365 Customer Service solutions.

  • Gather business requirements and analyze them to convert into actionable dynamics 365 customer service module projects.
  • Design, configure, test and deploy D365 Customer Service module solutions effectively.
Required Skills and Qualifications

To be successful in this role, you must have:

  • Strong understanding of the D365 Customer Service module and its capabilities.
  • Excellent analytical and problem-solving skills.
  • Ability to work closely with technical teams to ensure seamless integration with other systems.
Benefits

This role offers the opportunity to:

  • Develop your skills in project management and team leadership.
  • Work on complex projects that require strategic thinking and problem-solving.
Other Job Details

This position is ideal for those who:

  • Aren't looking for corporate life.
  • Possess excellent decision-making skills.

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