Dedicated Debt Collection Specialist

4 days ago

Perth, Western Australia beBeeCollector Full time $78,000 - $96,000
Job Title:

Debt Collector Specialist

We are seeking a skilled Debt Collector Specialist to join our team.

About the Role:

This is an exciting opportunity to work in a fast-paced environment, ensuring timely recovery of outstanding accounts while maintaining respectful and compassionate communication with clients.

The ideal candidate will possess a balance of financial precision and emotional intelligence, especially when dealing with sensitive situations involving aged care clients.

Key Responsibilities:
  • Generate and maintain accurate debtors' reports across all business lines
  • Monitor overdue accounts and initiate follow-up communications
  • Liaise with internal AR teams and external debt collection agencies
  • Communicate recommendations and outcomes to management
  • Manage the debt collection inbox efficiently
  • Process payments via phone and bank statements
  • Accurately allocate payments to appropriate accounts
  • Assist clients with account queries
  • Respond to general AR-related inquiries with professionalism and empathy
  • Provide backup support to team members when required
  • Handle correspondence, filing, and other administrative tasks
  • Perform other duties as directed by the Senior Accounts Receivable Officer or Team Lead
Skills and Experience Required:
  • Minimum 3 years' experience in debt collection and accounts receivable
  • Proven technical competence and attention to detail
  • Strong organisational and time management skills
  • Commitment to ongoing professional development
  • Ability to communicate with empathy and discretion
  • National Police Clearance Certificate (issued within the last 6 months)
  • Proof of current influenza and COVID-19 vaccinations (as per policy)
  • WA C Class Driver's License (if applicable)
  • Successful completion of pre-employment medical questionnaire and reference checks

We value diversity and welcome applicants from all backgrounds.

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