Housing Service Coordinator

24 hours ago

Perth, Western Australia beBeeHousing Full time

We are excited to announce a new role in our Community Housing Development team. The housing service team manages 85 properties; the majority of which are head leased from government agencies.

This role plays a key part in helping our team move towards an efficient, effective service by managing the housing related administration tasks associated with community housing.

Successful candidates will bring:

  • Demonstrated ability to effectively engage with clients with complex needs.
  • A flexible and adaptive approach to work, able to prioritise a busy workload with key deadlines and changing priorities.
  • Strong customer service and communication skills.
  • A high degree of accuracy and attention to detail.

Key responsibilities:

  • Provide a central first point of contact for team members, tenants and service providers to report property maintenance requests.
  • Regular monitoring of the housing maintenance email to ensure maintenance requests are logged in a timely manner and queries responded to promptly.
  • Logging of property maintenance requests ensuring that preferred contractors, priority of maintenance and program requirements are considered.
  • Forging relationships with maintenance contractors and tenants to assist in the delivery of an efficient and reactive maintenance service.
  • Proactively provide administrative support to the team to work towards enhanced engagement with tenants.

Successful candidates will also need to meet the following requirements:

  • Previous experience of working within a similar role or field.
  • Experience in working with people living with mental illness in a community setting.
  • Knowledge or experience of community housing.
  • Have undertaken or be prepared to undertake mental health first aid training.
  • You must be able to obtain a current national police clearance.

What you can earn:

Please apply with a current resume and covering letter. Shortlisting for this role will commence immediately.

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