Dementia Support Specialist
4 weeks ago
About the Role
HammondCare is seeking a highly skilled Dementia Support Coach to join our team at Daw Park. As a key member of our Dementia Support Australia team, you will play a vital role in providing on-the-ground support and coaching to clients, carers, and care staff.
Key Responsibilities:
- Work collaboratively with peers to develop the skills and expertise of aged care staff and carers to understand the person living with dementia and provide best practice support and care.
- Support the implementation of recommendation plans on the ground, utilizing modelling and coaching techniques, and seek guidance from Team Leader, Dementia Consultant, and Senior Consultant as required.
- Facilitate and support the trial and implementation of brokerage items with clients and their carers, and seek guidance from Team Leader, Dementia Consultant, and Senior Consultant as required.
What We Need from You
- Strong organisational abilities, including effective time management and ability to prioritise in a busy work environment and competing demands.
- The ability to work both independently and as part of a team.
- Demonstrated commitment to excellence in customer service principles, including conflict resolution, to ensure the consistent provision of exceptional service to internal and external customers.
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