Customer Service Representative

9 hours ago


Gladstone, Australia beBeeCustomerService Full time $55,000 - $80,000
Job Summary

We are seeking a Customer Service Professional to deliver exceptional customer experiences via multiple channels.

Main Responsibilities
  • Provide personalized and efficient service to customers
  • Respond promptly to customer inquiries and resolve issues in a timely manner
  • Analyze customer sales history to identify opportunities for growth and improvement
  • Develop strong client relationships by staying informed on industry trends and providing tailored solutions
Requirements
  • Proven experience in a high-volume call centre environment or similar setting
  • A customer-centric mindset with a proactive approach
  • Excellent communication and interpersonal skills, with the ability to work independently
  • Strong proficiency in Microsoft Office and/or cloud-based CRM systems


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