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Sea Logistics Export Specialist
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Sea Logistics Sales Professional
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Expert in Sea Logistics Education
2 months ago
Job Overview
As a leader in the Sea Logistics sector, we recognize that our achievements are driven by our people. Our workforce has been instrumental in establishing exemplary business practices globally.
Your Role
We are in search of an enthusiastic professional who demonstrates a proactive mindset and is dedicated to nurturing the growth of others. The primary objective of this position is to enhance the knowledge and skills of our teams, thereby improving both customer satisfaction and employee engagement. The ideal candidate will have exceptional communication skills and a versatile approach to training methodologies. A background in customer service or a related field, along with a comprehensive understanding of freight forwarding, is highly advantageous. We seek an individual who is self-motivated, thrives in both independent and collaborative environments, and is committed to making a meaningful difference.
Your Responsibilities
- Support the organization in achieving operational excellence by enhancing the knowledge and skills of our teams through effective training and coaching.
- Deliver operational systems and general business training to new users utilizing effective instructional techniques and high-quality documentation, including both online and in-person training sessions.
- Ensure accurate documentation of all training activities in the company's Learning Management System (LMS).
- Monitor and report on the completion of training for both technical and interpersonal skill sets.
- Research and implement innovative training methods and stay informed about industry trends and competitor practices.
- Conduct assessments to evaluate the effectiveness of training strategies.
- Create high-quality training materials in accordance with company standards using available digital platforms and technologies.
- Develop tailored training concepts and learning pathways for teams and individuals.
- Drive productivity by enhancing the knowledge and competencies of the organization.
Your Skills and Experiences
- Experience in delivering training sessions both in-person and remotely.
- Demonstrated experience in managing and leading teams.
- Preferably familiar with import/export processes, warehouse management, and transportation operations.
- Excellent organizational, planning, and time management skills.
- Strong collaboration and communication skills.
- Proficient in Microsoft Word, Excel, and PowerPoint.
Why Join Us?
We offer flexible working arrangements to our employees, including the option to work from home and the ability to work across multiple locations. We are committed to supporting your professional development through continuous learning opportunities and regular career progression discussions. Our focus on Individual Development Plans is complemented by both internal and external training resources. If you are seeking a fulfilling career rather than just a job, you are in the right place. We are dedicated to making a positive impact today for a sustainable future, including our commitment to achieving carbon neutrality for our sea freight operations.