Sea Logistics Training Expert

4 weeks ago

Melbourne, Victoria, Australia Kuehne+Nagel Full time
Job Title: Sea Logistics Training Expert

We are seeking a dynamic individual to join our team as a Sea Logistics Training Expert. As a key member of our organization, you will play a crucial role in elevating the knowledge and competencies of our teams, enhancing both customer and employee experiences.

About the Role

The ideal candidate must excel in clear communication and possess a diverse range of training methods and techniques. A background in customer service or equivalent, coupled with a broad understanding of freight forwarding, is highly desirable.

Responsibilities
  • Provide operational systems and general business field training to new users with effective training techniques and high-quality documentation.
  • Ensure that all training is accurately recorded in the company's Learning Management System (LMS).
  • Monitor and report the completeness of training for both hard and soft skill competencies.
  • Research methods and techniques in workplace training, remaining up-to-date on developments within the industry and the competition.
  • Administer assessments to determine the effectiveness of training strategies.
  • Create high-quality training material as per KN standards using available digital platforms/technology (myKN/Wiki) as determined by the company.
  • Develop training concepts and learning paths for teams and individuals.
  • Drive productivity organically through upscaling the knowledge and competencies of the organization.
Requirements
  • Experience in conducting training sessions both on-site and remotely.
  • Proven experience in managing and supervising teams.
  • Preferably familiarity with import/export, warehouse, and transport operations.
  • Excellent planning, organizing, and time management skills.
  • Strong collaboration and communication abilities.
  • Proficient in Microsoft Word, Excel, and PowerPoint.
What We Offer

We offer flexible working arrangements to our employees, including the ability to work from home and take advantage of working at multiple site locations. We also provide continuous professional development and regular career progression discussions. Emphasis is placed on our annual Individual Development Plans and is supported with both internal and external training opportunities.

If you are looking for a career, not just a job, then you are in the right place. We seek to make a difference today, for the people of tomorrow. Our Net Zero Carbon initiatives aim to achieve carbon neutrality for our sea freight shipments by 2030.

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