Retail Sales Consultant

2 weeks ago


Roma, Australia Telstra Full time

As a Retail Sales Consultant at Telstra, you will have the opportunity to work in a fast-paced environment where you can build connections with customers and provide them with exceptional service. You will be trained on the latest cutting-edge tech and gadgets, and your knowledge and sales approach will help you to support and provide solutions for our customers.

About the Role

We are seeking a Customer Service Representative to join our team in Roma. As a Retail Sales Consultant, you will be responsible for providing an exceptional customer experience, identifying the products and services customers need, and empowering them to transform their telecommunications experience.

What You'll Do

•⁠ Develop customised solutions for customers, ensuring they are provided with the best products and services to meet their needs.

•⁠ Work collaboratively with other team members to achieve sales targets and KPIs.

•⁠ Continuously learn and grow within the role, staying up-to-date with the latest cutting-edge tech and gadgets.

About You

We are looking for a customer-focused individual who is passionate about delivering exceptional customer service. You will have experience in a customer-facing role and be able to build connections with a variety of new and existing customers.

Our Culture

We are a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

Benefits

We have a tonne of great benefits here at Telstra, including team performance-related commission, 30% off Telstra services, and continuous training from management. We also offer exclusive discounts and offers across 240 brands and partners, as well as 16 weeks paid parental leave for primary and secondary carers.



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