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ICT Support Specialist
2 weeks ago
Job Role:
ICT Support SpecialistWe are seeking an ICT Support Specialist to join our IT Service Desk team. As the point of contact for technical issues, you will provide exceptional customer service and deliver timely solutions to minimize business impact.
- Responsibilities include providing support for hardware, software, applications, networks, and communications technologies.
- You will work collaboratively as part of a fast-paced team to achieve business objectives and stay up-to-date with emerging technologies.
A tertiary qualification in Information Technology or related field is essential, and relevant practical experience as an IT Service Desk operator is highly desirable.
Key Requirements:
- Provide technical assistance to internal stakeholders
- Respond to and resolve technical issues in a timely manner
What We Offer:
We are committed to delivering 100% on time, in full and intact. Our team is passionate about making a real difference, and we offer ongoing opportunities and development to help our employees grow their careers.
About This Role:
This role requires strong communication, documentation, and customer service skills, as well as analytical and problem-solving skills.
Benefits Include:
- Ongoing training and development opportunities
- A dynamic and innovative work environment
Contact Us:
