Sales Director
4 weeks ago
About the Role
We are seeking a highly motivated and experienced Sales Manager to lead our brand-new store in Canning Vale. As a Sales Manager, you will play a key role in delivering top-tier service to a diverse customer base, helping to establish this store as a go-to destination for commercial equipment in Perth.
Key Responsibilities:
- Lead the Sales Floor: Coordinate daily operations and manage showroom sales activities, ensuring high standards of customer service and engagement
- Customer Experience: Proactively manage enquiries across multiple channels, including phone, email, and in-person, offering tailored solutions to meet customer needs
- Sales Processes: Process sales orders, returns, and credits with accuracy, maintaining up-to-date records and CRM database information
- Product Knowledge: Conduct product research, prepare quotations, and provide informed advice to customers
- Drive Store Success: Contribute to a positive and collaborative team culture, helping to develop the customer-first approach that sets the business apart
What We Are Looking For:
A people-focused leader with a passion for customer service and a track record of success in retail or commercial sales. You thrive in a fast-paced environment, are a quick learner, and enjoy solving problems. With strong attention to detail and the ability to communicate clearly and empathetically, you'll bring a positive and proactive energy to the team.
- Experience in retail or commercial sales, with a focus on customer service
- Proven ability to work in a fast-paced, dynamic environment
- Strong problem-solving skills and a solutions-oriented mindset
- Self-motivated with excellent teamwork and collaboration skills
- High level of attention to detail
- Confidence in navigating multiple systems and platforms
- Ability to build relationships with a diverse range of customers
What's On Offer:
- Supportive Team Environment: Be part of a close-knit, family-owned business where your contributions are valued and your voice is heard
- Training & Development: Receive comprehensive training on products and industry trends to ensure you're set up for success
- Generous salary: $85-$85k base plus Super with opportunity to earn bonuses once store is established
- Impact & Innovation: Work in a new store where you'll have the opportunity to shape its success, bringing fresh ideas to a company that values innovation and customer-centric solutions
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