Key Accounts Manager

2 days ago


Fremantle, Australia Recruit19 Full time

Key Account Manager position with an International Freight Forwarder
- Attractive remuneration package
- Great team culture

**You are** a sales and account management professional with relevant experience in the freight forwarding industry. You build strong relations both internally and externally and tailor your approach for each client. You are skilled at business planning and are strategic in your approach. If this sounds like you then we’d love to chat.

**About our client**:
Our client is an Australian international freight forwarder who provides international air and sea service. They pride themselves on providing excellent customer service and ensuring a friendly work environment for all staff located in Fremantle WA.

**Key responsibilities**:
Reporting to the Managing Director, you will be responsible for lead generation, sales and account management.

**Responsibilities include**:

- Develop business plans aligned with strategic company directions
- Manage and grow existing key accounts
- Acquire new business through a variety of online and direct sales activities
- Understand and track a variety of key metrics such as number of online enquiries and website visitors, customer service enquiries and conversions
- Manage the resolution of issues related to key accounts
- Build effective relationship with internal and external stakeholders

**Skills and experience**:

- Minimum 3 years' sales and account management experience within the Freight Forwarding industry
- CargoWise 1 experience
- Excellent verbal and written communications skills
- Import and export sea and air operations experience
- Ability to liaise effectively with clients, suppliers, agents, staff and all stakeholders
- A relevant qualification is desirable

**On offer**:

- Attractive remuneration package
- Flexible work arrangements between office and home
- Opportunity to work with an industry leading company
- Supportive team culture
- Recruit19 is a specialist recruiter focused on the Supply Chain, Freight Forwarding, AI & Robotics Shipping, Importer Exporter, and IT industries._


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