High-Quality Business Support Specialist

3 days ago

Sydney, New South Wales, Australia Allens Operations Pty Ltd Full time
About the Role

We are seeking an exceptional High-Quality Business Support Specialist to join our team at Allens Operations Pty Ltd. This is a permanent opportunity with hybrid working arrangements (60% in the office) and flexibility that matters.

The ideal candidate will have experience in a similar role, preferably within a law firm or finance sector, and possess strong written communication skills, attention to detail, and organisational abilities. A high degree of initiative, problem-solving skills, and a willingness to take ownership of tasks and projects are essential.

Key Responsibilities
  • Provide high-quality practice and client management support to senior operatives, including financial support, diary management, expense management, document management, and Learning Management System administration.
  • Manage administrative client requirements to ensure consistent client service delivery across matter teams.
  • Understand commercial drivers of a legal practice, interpret data, and apply client knowledge when supporting partners with practice management.
  • Assist with all administrative duties associated with the financials of a matter, including billing, e-billing audits, tracking non-dispatched bills, missing timesheets, cost estimates, and reporting.
  • Collaborate with members within and outside the Practice Support team to deliver high-quality work and standards of services to internal and external stakeholders.
About You

To be successful in this role, you will have:

  • Experience in a similar role, ideally within a law firm or finance sector.
  • Strong written communication skills and attention to detail.
  • Excellent organisational skills and ability to thrive in a dynamic environment.
  • A high degree of initiative, problem-solving skills, and a willingness to take ownership of tasks and projects.
  • Strong influencing skills and ability to respectfully manage upwards with stakeholders.
  • A desire to learn, grow, network, and mentor others.
What We Offer

As a High-Quality Business Support Specialist at Allens Operations Pty Ltd, you can expect:

  • Market-competitive fixed remuneration.
  • Generous incentive plan.
  • Salary continuance insurance.
  • Employee recruitment referral program.
  • Discounts at hundreds of suppliers.
  • Health and travel insurance.
  • Charity matched funding program.

We foster greatness, and our unique Career Deal allows you to take control of your career. Our international alliance with Linklaters means we can support secondments worldwide. With unparalleled learning and development opportunities, you'll be challenged, supported, and guided as you grow and develop.

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