Retail and Community Leader

2 weeks ago


Brisbane, Queensland, Australia RSPCA Qld Full time

**About the Role**

We're seeking a dynamic leader to oversee daily operations, manage staff and volunteers, and ensure customers enjoy a welcoming shopping experience across our thriving Brisbane stores.

In this role, you'll contribute to achieving sales targets, drive community donations, and support our mission of making a positive impact on animal welfare.

Main Responsibilities:

  • Represent the RSPCA Qld Op Shop team and brand through your passion for second-hand fashion.
  • Work closely with Store Managers and Area Managers to achieve organisational goals.
  • Maintain high levels of customer service and train volunteers.
  • Drive sales to meet set targets and oversee stock pricing.
  • Direct and monitor daily register procedures and maintain accurate records.

About You

You'll be an excellent communicator with strong interpersonal skills and at least 2 years' leadership experience in retail. Your skills may also include:

  • Knowledge of fashion brands and visual merchandising skills.
  • Strong written and verbal communication skills.
  • Excellent customer service skills.
  • High level of organisation and attention to detail.
  • Sound computer skills.

Why Join Us?

We offer a flexible working environment, comprehensive support, and opportunities for growth and development. Our benefits package includes:

  • A competitive estimated salary of $65,000-$80,000 per annum.
  • Paid parental leave and flexible working arrangements.
  • Comprehensive training and professional development opportunities.
  • A supportive work environment with a focus on work-life balance.

Our Mission

RSPCA Qld is a leading animal welfare charity dedicated to improving the lives of all animals. We're committed to providing a safe and supportive workplace for our employees and volunteers.



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