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Strategic Implementation Lead

1 week ago


Sydney, New South Wales, Australia black Full time
Job Description

We are looking for a talented Strategic Implementation Lead to oversee the strategic implementation of our solutions for large-scale enterprise customers. This role will be responsible for developing and implementing customized onboarding strategies, ensuring timely and successful implementation of our solutions.

Key Responsibilities
  • Develop and execute comprehensive onboarding programs for new customers
  • Collaborate with internal stakeholders to develop training materials and documentation
  • Maintain accurate records of customer onboarding progress and identify areas for improvement
  • Provide exceptional customer service and support throughout the onboarding process
Requirements
  • Experience in onboarding, customer success, or a related field
  • Strong organizational and time management skills
  • Ability to work effectively in a fast-paced environment
  • Excellent communication and interpersonal skills