Find Your Dream Job as a Customer Service Specialist

2 days ago

Tweed Heads, New South Wales, Australia beBeeCustomerService Full time $53,254 - $69,823
Customer Service Specialist

This is a role that involves working closely with customers to understand their needs and preferences. At the core of this position is providing exceptional customer service through product knowledge, communication skills, and problem-solving abilities.

As a Customer Service Specialist, you will be responsible for helping customers choose the right products and services that meet their requirements. This may involve showcasing various products, demonstrating their features, and addressing any queries or concerns they may have.

About the Role
  • You will work in a fast-paced retail environment where no two days are the same.
  • Your ability to multitask, think on your feet, and remain composed under pressure will be highly valued.
  • You will receive ongoing training and support to help you develop your product knowledge and sales skills.
Key Responsibilities
  • Provide exceptional customer service by responding to customer inquiries, resolving issues, and exceeding customer expectations.
  • Work collaboratively as part of a team to achieve sales targets and drive business growth.
  • Maintain a high level of product knowledge to effectively advise customers on our range of products and services.
  • Contribute to creating an engaging store environment that showcases our products and promotes a positive shopping experience.
Requirements
  • A passion for delivering outstanding customer service and ensuring every customer leaves satisfied.
  • Previous retail or customer-facing experience is desirable but not essential (we provide comprehensive training).
  • An ability to communicate effectively with people from diverse backgrounds and cultures.
  • A strong work ethic, flexibility, and adaptability to meet the demands of a dynamic retail environment.
Benefits
  • A competitive salary with opportunities for quarterly bonuses.
  • Staff discounts on our range of products and services.
  • Ongoing training and development to enhance your skills and career prospects.
  • A supportive and collaborative team environment that values recognition and growth.

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