Low-Value Claims Specialist

5 days ago


Sydney, New South Wales, Australia beBeeClaims Full time $80,000 - $120,000

Job Overview

This role focuses on producing high-quality work products for low-value claims through immediate contact, effective investigation, reserving, and adjustment.

Main Responsibilities:

  • Manage a portfolio of liability claims according to best practices.
  • Analyse first reports to determine loss nature, coverage, and scope of injury/damage.
  • Conduct thorough investigations into reported claims, including potential fraud, securing and filing supporting documentation for accuracy and completeness.
  • Establish accurate and timely reserves.
  • Deliver exceptional service standards in line with best practices.
  • Maintain an active diary to achieve timely claim development and disposition.
  • Promptly document all claim developments.
  • Exercise sound judgment in reaching claim dispositions by evaluating loss nature, liability, injury/damage, coverage, and applicable limits.
  • Negotiate compromise settlements effectively where appropriate.
  • Communicate effectively with various departments, insureds, service providers, third parties, and their representatives.
  • Identify and pursue subrogation opportunities where applicable.
  • Adhere to relevant statutory rules, regulations, and internal compliance obligations.
  • Effectively manage outside vendor use, work product, and expense.


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