
F&B Service Manager
4 days ago
Job Summary
We are seeking a highly motivated and experienced Food Captain to join our events team. As a key member, you will be responsible for ensuring the smooth operation of our events outlet, providing exceptional customer service, and maintaining the highest standards of hospitality.
Key Responsibilities:
- Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting.
- Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
- Answer questions on menu selections.
- Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability.
- Collaborate with management to formally recognize employees' performance contributions.
- Assist management in establishing and communicating goals, performance expectations, timetables, and deadlines for shift or departmental operations.
- Motivate, mentor, and manage a small team.
- Demonstrate specialized knowledge of beverage and beverage procedures, as well as methods used in the management of an F&B outlet.
Requirements:
- 2 years' experience running an exclusive food and beverage outlet.
- Proven ability to implement procedures and train staff.
The Benefits:
- Unlimited career opportunities.
- Generous accommodation and food and beverage discounts.
- Recognition programs to keep you motivated.
- Wellbeing and mindfulness programs to ensure your health and wellbeing.
About Our Team
We believe that our associates come first because if you're happy, our guests will be happy.
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