Enterprise System Technical Specialist

4 days ago

Sydney, New South Wales, Australia beBeeSupport Full time $70,000 - $80,000
Business Support Professional Role Overview

This Business Support Professional role is responsible for providing technical assistance to business systems across various platforms.

Main Responsibilities:
  • Respond to and resolve support requests related to applications, including cloud streaming platforms.
  • Evaluate and escalate complex issues to external partners and coordinate resolution.
  • Assist in system migrations for newly acquired businesses and support ongoing enhancements of business systems.
  • Maintain documentation of support procedures and contribute to knowledge base development.
  • Collaborate with product owners and operations teams to align support with strategic goals.
  • Participate in testing and rollout of new features or upgrades to business systems.
  • Conduct training sessions for staff on new product features.

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