Motor Vehicle Assessor

6 days ago

Welshpool, Australia RAC of WA Full time

Due to continued growth, RAC of WA has an opportunity available for a Motor Vehicle Assessor to join our Motor Assessing team within the Perth Metro area, with the option to also work from home.

This role requires the use of industry experience to assess motor vehicles, along with customer service skills to negotiate between RAC, members, and repairers, ensuring a fair and reasonable outcome for all.

Key Responsibilities:

  • Assess damaged motor vehicles and caravans and determine damage costs.
  • Recommend cost-effective methods of claim settlement in accordance with policy conditions, manufacturers' repair specifications, and quality expectations.
  • Provide consistent and efficient repair management practices within measured service and cost targets.
  • Identify and inspect vehicles to compile accurate reports on the extent of accident damage and vehicle condition.
  • Advise and review assessment reports to validate assessment of quantum position and settlement decisions.
  • Adhere to Motor Vehicle Insurance and Repair Industry Code of Conduct.
  • Provide exceptional customer service to RAC's members and stakeholders.
  • Overcome objections and handle disputes and complaints at first point of contact.

Requirements:

  • Relevant trade qualifications in Panel Beating or Spray Painting.
  • At least 2 years post-apprenticeship experience in the motor vehicle repair industry.
  • Strong customer service, negotiation, and communication skills.
  • Demonstrated analytical and problem-solving skills.
  • Flexibility and enthusiasm in a professional work environment.
  • A current and unrestricted driver's license.
  • Quoting or estimating experience within the smash repair industry is desirable.
  • Commitment to putting members at the centre of everything you do.

What We Offer:

  • Motor vehicle, mobile phone, and laptop to fulfill the duties associated with the role.
  • Training and development to set you up for success in your role.
  • A workplace culture where our people feel valued, respected, and empowered.
  • Work in flexible ways that meet work/life commitments and support wellbeing.
  • Be part of a purpose-led organisation that gives back to the WA community.
  • An environment that values ongoing career development.
  • Free Roadside Assistance and discounts on RAC products and services, including Insurance, Holiday Parks and Resorts, Security, Finance, and Auto Services.
  • Opportunities for community engagement and corporate volunteering.

RAC of WA encourages you to apply with an online application, sending your CV showcasing what you can bring to the team.

  • Motor Vehicle Assessor

    3 weeks ago

    Welshpool, Australia RAC of WA Full time

    Motor Assessor OpportunityWe are seeking a skilled Motor Assessor to join our team within the Perth Metro area, with the option to work from home. As a Motor Assessor, you will play a crucial role in assessing motor vehicles and caravans, determining damage costs, and negotiating between RAC, members, and repairers to ensure a fair and reasonable outcome for...

  • Motor Vehicle Assessor

    1 month ago

    Welshpool, Australia RAC WA Full time

    Motor Assessor RoleWe are seeking a skilled Motor Assessor to join our team at RAC WA. As a Motor Assessor, you will play a crucial role in assessing damaged motor vehicles and caravans, determining damage costs, and recommending cost-effective methods of claim settlement.Key Responsibilities:Assess damaged motor vehicles and caravans to determine damage...

  • Motor Vehicle Assessor

    2 weeks ago

    Welshpool, Australia RAC of WA Full time

    Motor Assessor OpportunityWe are seeking a skilled Motor Assessor to join our team within the Perth Metro area, with the option to work from home. As a Motor Assessor, you will play a crucial role in assessing motor vehicles and caravans, determining damage costs, and negotiating between RAC, members, and repairers to ensure a fair and reasonable outcome for...

  • Motor Vehicle Assessor

    3 weeks ago

    Welshpool, Australia RAC WA Full time

    Motor Assessor RoleWe are seeking a skilled Motor Assessor to join our team within the Perth Metro area, with the opportunity to also work from home. As a Motor Assessor, you will play a crucial role in assessing motor vehicles and caravans, determining damage costs, and negotiating between RAC, members, and repairers to ensure a fair and reasonable outcome...

  • Motor Vehicle Assessor

    4 weeks ago

    Welshpool, Australia RAC of WA Full time

    Motor Assessor RoleWe are seeking a skilled Motor Assessor to join our team at RAC of WA. As a Motor Assessor, you will play a crucial role in assessing damaged motor vehicles and caravans, determining damage costs, and recommending cost-effective methods of claim settlement.Key Responsibilities:Assess damaged motor vehicles and caravans to determine damage...

  • Motor Vehicle Assessor

    1 week ago

    Welshpool, Australia RAC WA Full time

    About the RoleWe are seeking a skilled Motor Vehicle Assessor to join our team at RAC WA. As a Motor Vehicle Assessor, you will play a critical role in assessing damaged motor vehicles and caravans, determining damage costs, and recommending cost-effective methods of claim settlement.Key ResponsibilitiesAssess damaged motor vehicles and caravans to determine...

  • Motor Vehicle Assessor

    2 weeks ago

    Welshpool, Australia RAC of WA Full time

    Motor Assessor Job DescriptionDue to continued growth, we have an opportunity available for a skilled Motor Assessor to join our team within the Perth Metro area, with the option to work from home.This role requires the use of industry experience to assess motor vehicles, along with exceptional customer service skills to negotiate between RAC, members, and...

  • Motor Vehicle Assessor

    1 week ago

    Welshpool, Australia RAC of WA Full time

    As a Motor Vehicle Assessor with RAC of WA, you will play a crucial role in assessing damaged motor vehicles and caravans to determine damage costs. Your industry experience and customer service skills will be essential in negotiating between RAC, members, and repairers to ensure a fair and reasonable outcome for all.Key Responsibilities:Assess damaged motor...

  • Motor Assessor

    2 months ago

    Welshpool, Australia RAC WA Full time

    About the RoleWe are seeking a highly skilled and experienced Motor Assessor to join our team at RAC WA. As a Motor Assessor, you will play a critical role in assessing damaged motor vehicles and caravans, determining damage costs, and recommending cost-effective methods of claim settlement.Key ResponsibilitiesConduct thorough assessments of damaged motor...

  • Motor Vehicle Assessor

    2 days ago

    Port Welshpool, Victoria, Australia RAC of WA Full time

    As a Motor Assessor with RAC of WA, you will play a crucial role in assessing damaged motor vehicles and caravans to determine damage costs. This involves using your industry experience to negotiate between RAC, members, and repairers to ensure a fair and reasonable outcome for all.Key Responsibilities:Assess damaged motor vehicles and caravans to determine...

  • Motor Vehicle Assessor

    3 days ago

    Port Welshpool, Victoria, Australia RAC of WA Full time

    Due to continued growth, we have an opportunity available for a Motor Vehicle Assessor to work within the RAC Motor Assessing team in the Perth Metro area, with the option to also work from home.This role requires the use of industry experience to assess motor vehicles, along with customer service skills to negotiate between RAC, members, and repairers,...

  • Motor Vehicle Assessor

    5 days ago

    Port Welshpool, Victoria, Australia RAC of WA Full time

    Due to continued growth, we have an opportunity available for a Motor Vehicle Assessor to work with our team within the Perth Metro area, with the option to also work from home.This role will require you to use your industry experience to assess motor vehicles and negotiate between RAC, members, and repairers to ensure a fair and reasonable outcome for...

  • Motor Assessor

    5 months ago

    Welshpool, Australia Royal Automobile Club of WA Full time

    We have an opportunity available for a Motor Assessor to join our Motor Assessing team based predominantly in the North Metro Region of Perth, with opportunity to also work from home. This role will require you to use your technical expertise to assess motor vehicles along with your exceptional customer service skills to negotiate between RAC, members and...

  • Motor Assessor

    1 month ago

    Welshpool, Australia Royal Automobile Club of WA Full time

    Due to continued growth we have an opportunity available for a Motor Assessor to join our Motor Assessing team within the Perth Metro area, with the opportunity to also work from home. This role will require you to use your industry experience to assess motor vehicles along with your customer service skills to negotiate between RAC, members and repairers;...

  • Motor Asessing Manager

    2 days ago

    Welshpool, Australia Royal Automobile Club of WA Full time

    With over 1.3 million members RAC is one of WA’s most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a better WA.” We are seeking an experienced Motor Assessing Manager to join our Motor Assessing team in Welshpool. Reporting...

  • Motor Asessing Manager

    2 days ago

    Welshpool, Australia RAC WA Full time

    With over 1.3 million members RAC is one of WA’s most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a better WA.” We are seeking an experienced Motor Assessing Manager to join our Motor Assessing team in Welshpool. Reporting...

  • Motor Asessing Manager

    1 day ago

    Welshpool, Australia RAC of WA Full time

    With over 1.3 million members RAC is one of WA’s most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a better WA.” We are seeking an experienced Motor Assessing Manager to join our Motor Assessing team in Welshpool. Reporting...

  • Diesel Motor Mechanic

    2 weeks ago

    Welshpool, Australia Alpha Plant Maintenance Full time

    Job Title: Diesel Motor MechanicAlpha Plant Maintenance is seeking an experienced Diesel Motor Mechanic to join our team in Welshpool, WA.Key Responsibilities:Diagnose and repair mechanical and electrical faults in engines and parts.Repair and replace engine assemblies, transmissions, and steering mechanisms.Identify and repair faults in CAT and Komatsu...

  • Motor Assessing Operations Manager

    2 days ago

    Port Welshpool, Victoria, Australia RAC WA Full time

    We are seeking an experienced Motor Assessing Manager to join our team at RAC WA. As a key member of our Motor Assessing team, you will be responsible for managing the daily motor assessing operations and repair management practices of assigned regions and teams.This role involves coaching and developing team members to deliver a quality member experience...

  • Diesel Engine Technician

    1 month ago

    Welshpool, Australia Alpha Plant Maintenance Full time

    Job Title: Diesel Motor MechanicAlpha Plant Maintenance is seeking an experienced Diesel Motor Mechanic to join our team in Welshpool, WA.Key Responsibilities:Diagnose and repair mechanical and electrical faults in engines and parts.Perform routine maintenance and repairs on heavy equipment, including CAT and Komatsu machinery.Ensure all work is carried out...