
Financial Services Expert
1 week ago
Unlock a Career in Customer Banking
Making a Real Difference in Customers' Lives
We are seeking an experienced professional to deliver exceptional customer service and support our customers with their banking needs.
The ideal candidate will have a strong background in delivering outstanding customer service, excellent communication skills, and the ability to articulate complex financial terms in a clear way.
Main Responsibilities:
- Holding in-depth conversations with customers about their overall banking needs, including home loans, business banking, and financial advice.
- Supporting customers with enquiries, maintaining accounts, and processing applications for credit products.
- Completing financial health checks to assess customers' financial needs and identify any changes.
- Educating and demonstrating our in-branch technology and digital banking options to customers.
- Problem-solving and providing effective solutions while championing our risk-adverse culture.
We are interested in hearing from people who have a genuine interest in building a career with us and can work in a busy, commercially driven retail environment.
With us, you'll help customers make informed financial decisions to achieve their goals.
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