Senior ICT Configuration Specialist

2 weeks ago

Canberra, ACT, Australia beBeeConfiguration Full time $100,000 - $140,000
Job Overview

We seek an experienced professional to lead configuration management practices, governance, and execution across a complex ICT landscape.

The successful candidate will ensure the integrity and reliability of the CMDB and drive enterprise-wide alignment with ITIL principles.

Key Responsibilities
  • Develop and maintain a Configuration Management Plan in line with ITIL and industry best practices.
  • Oversee CMDB governance, ensuring alignment with service expectations and data integrity.
  • Engage and align with stakeholders, subject matter experts, and product owners across the business.
  • Analyse CMDB health, audit results, and compliance metrics to drive continuous improvement.
Requirements
  • Demonstrated experience as a Configuration Manager in a large ICT environment.
  • Strong knowledge of ITIL, particularly Configuration, Change, and Asset Management.
  • Hands-on experience managing ServiceNow CMDB or similar ITSM platforms.
  • Excellent stakeholder management, communication, and analytical reporting skills.

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