Dental Receptionist with Cosmetic Dentistry Focus

7 days ago


Cremorne, Australia Dental Corporation Full time
About Our Practice

Our Bupa Dental Cremorne practice is well-known for its cosmetic dentistry, preventative and general dentistry services. We are a solid, stable team seeking an experienced receptionist who can upskill in dental assisting as we prepare for significant growth in customer volumes.

Job Summary

We are looking for someone with an outgoing personality, ability to work as part of a team in a fast-paced environment, strong sense of initiative and willingness to learn and progress. Honesty, reliability, good communication skills and positive attitude are key attributes for success in this role.

Responsibilities
  • Meet and greet patients, providing a great first impression
  • Book and amend appointments, answer phone calls, update patient records
  • Support the Practice Manager and clinical team with the smooth running of the practice
  • Making patients aware of dental services and offers
  • Handle payments
  • Access sensitive information while maintaining patient confidentiality
  • High-end patient care; build and maintain relationships with all clients in a friendly and warm manner
  • Be a backup dental assistant when needed - on-the-job training provided
Requirements
  • Previous dental reception experience highly regarded
  • Will to cross-train as a dental assistant – on-the-job training provided
  • Motivated self-starter, fast-paced and dynamic role
  • Exceptional communication and interpersonal skills
  • Passionate about customer service and patient care
  • Organized with attention to detail
  • Ability to build rapport with patients in a cheerful and light-hearted manner
Benefits
  • Bupa product and service discounts up to 40% health insurance discount
  • Over 140 practices Australia wide - opportunities for relocation or career advancement
  • Growth opportunities such as our Future Leaders Program - accelerate your career with Bupa
  • Friendly and supportive team culture with opportunities for growth
  • 35 hours per week Monday, Tuesday, Thursday and Friday - regain work-life balance
Salary: $55,000 - $65,000 per annum

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