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Room Operations Manager

3 weeks ago

Canberra, ACT, Australia beBeeLeadership Full time $69,046 - $94,546
Room Operations Manager Role

This position involves supervising daily room operations to ensure the highest standards of cleanliness, presentation and guest satisfaction. The successful candidate will work closely with their team to maintain a professional environment.

The key responsibilities include:

  • Allocating rooms and duties on a daily basis.
  • Coordinating staff training to enhance skills and efficiency.
  • Leading the workforce to meet daily deadlines and deliver exceptional results.
  • Maintaining high standards of cleanliness, presentation and guest satisfaction in accordance with hotel standards and expectations.
  • Effective time management and methodical leadership style.
  • Responding to guest inquiries and requests in a timely manner.
Requirements for Success
  • Previous experience in a large-scale hospitality environment, preferably in a supervisory role or extensive housekeeping background.
  • Proven track record of delivering high-quality results and exceptional guest service.
  • Impeccable personal presentation and attention to detail.
  • Focused and passionate about providing outstanding guest experiences.
  • Well-organized with excellent time management capabilities.
  • Team-oriented and able to work under pressure to achieve targets.
  • Availability to work a 7-day rotating roster.
About Our Organization
  • We are Australia's largest owner-operator of apartment-style hotel suites, with multiple locations nationwide.
  • Our organization offers future opportunities and career development across various locations.