
Creative Content Specialist
1 day ago
About Us
We're a global software company providing digital solutions to businesses and brands.
Our mobile app rewards loyalty and drives customer retention worldwide.
We build platforms for enterprise clients, including well-known brands.
About the Role
You'll join our Customer Experience team as a Creative Content Specialist.
You'll develop content strategies, create engaging assets, and stay up-to-date with industry trends.
Main Responsibilities:
- Collaborate with the Customer Experience team to create content plans
- Produce/coordinate creative assets for various touchpoints
- Understand customers, products, services, and industry to translate information into engaging content
- Monitor industry trends and brainstorm fresh ideas with colleagues
- Use AI tools like Chat GPT and Synthesia video
- Evaluate content performance and share insights to improve approaches
- Write award entry submissions and press releases, coordinating necessary supporting evidence
- Proofread and edit content to ensure it's on brand
Requirements:
- Experience in producing and delivering content across multiple formats
- Tech-savviness, familiar with using Macs and Google suite products
- Strong verbal and written communication skills
- Familiarity with SEO best practices and AI tools
- High attention to detail
- Copywriting skills and content coordination
- Data analytics
- Experience with marketing automation processes and CRM/CDP systems
What We Offer
- A small, friendly team based in Melbourne
- A growing business with opportunities for growth and progress
- Free lunches on Fridays
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