Claims Support Officer

1 month ago


Hawthorn East, Victoria, Australia Coles Full time
About the Role

An exciting opportunity exists for a highly motivated and proactive administrator to join Coles as a Claims Support Officer for the public liability team on a 12 month fixed term basis.

You will assist the team to effectively manage the portfolio of claims by providing administrative support to the claims team including collating available evidence to facilitate an efficient and effective claims process.

Key Responsibilities
  • Provide administrative support to the claims team
  • Review incidents that have been reported and obtain any available evidence
  • Utilise various IT platforms and databases to save claims related information
About You

A strong result driven professional with administrative experience within a finance, safety or insurance environment or transferrable skills and experience.

You'll also need:

  • Excellent organisational skills
  • To be a customer-focused problem solver who loves working in a great team
  • Experience with Microsoft office suite of products
  • Experience with various systems and databases
What We Offer

We're happy to adjust our recruitment process to support candidates with a disability. Find out more in the 'Our Recruitment Process' section of our careers site.

We're continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team.



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