Operations Manager

12 hours ago

Gold Coast, Queensland, Australia beBeeLeadership Full time $70 - $90
About the Role

As a Team Leader, you will oversee daily operations of housekeeping and laundry functions. This role ensures the facility is maintained in a clean, safe, and healthy environment for residents.

  • Key Responsibilities:
  • Operational Leadership: Supervise and coordinate housekeeping and laundry staff to ensure timely completion of tasks to a high standard.
  • Quality Control and Safety: Ensure all housekeeping and laundry services comply with organisational policies, aged care standards, infection prevention and control guidelines, and workplace health and safety regulations.
  • Audits: Conduct regular internal audits of housekeeping and laundry practices, addressing non-conformances promptly.
  • Documentation and Reporting: Maintain accurate records relating to cleaning schedules, laundry cycles, stock levels, incident reports, and compliance checks.
  • Quality Improvements: Contribute to the development and implementation of quality improvement initiatives.
  • Risk Management: Identify risks in service delivery and implement mitigation strategies in collaboration with management.
  • Confidentiality: Handle resident information, incident reports, and staff performance issues with discretion and in accordance with privacy and confidentiality standards.
  • Professional Development: Stay informed about changes to aged care legislation and workplace safety requirements.
  • People Leadership: Provide effective leadership to a multidisciplinary team, fostering a culture of excellence, safety, respect, and inclusion.
  • Communication & Stakeholder Engagement: Act as the first point of contact for residents in relation to housekeeping and laundry services.

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