Operations Manager

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:

Are you a seasoned professional with a passion for retail property management? We are seeking an Operations Manager on the Gold Coast

As the Operations Manager, you'll be responsible for supervising daily activities to ensure optimal centre operations, with a focus on maintenance, capital works, and deliveries. Your primary objectives will be to maintain the health, safety, and security of all visitors and occupants, enhance the presentation and performance of the property, and implement client strategies.

An overview of the role:

• Implement and manage risk management programs

• Oversee capital works projects

• Drive sustainability initiatives

• Ensure compliance with workplace health and safety legislation

• Supervise security and cleaning contractors

• Manage maintenance schedules and budgets

• Coordinate tenancy fit-outs and landlord works

• Provide exceptional customer service

• Be on call 24/7 for emergency situations

Sound like you? This is what we're looking for:

• Minimum 2 years' experience in retail property management

• Trade qualifications (Mechanical/Electrical preferred)

• Proven experience in supervising building services and contractors

• Excellent financial acumen and budgeting skills

• Strong written and oral communication abilities

• First Aid Certificate

• Professional demeanour and customer-focused attitude

• Ability to make decisions and implement within delegated authority

• Thorough knowledge of property functions, including accrual accounting

• Flexibility to meet business and client needs

What you can expect from us:

You'll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Interested candidates, please apply following the link below quoting job reference number AFREQ445207

Location:

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.