Enlistment Process Manager

1 week ago

Brisbane, Queensland, Australia beBeeTeam Full time $120,000 - $150,000
Job Title: Team Enlistment Manager

This role plays a pivotal part in overseeing and managing the enlistment process for candidates joining the Australian Defence Force.

  • Provide leadership to a team of enlistment coordinators, fostering a collaborative and motivated work environment.
  • Work with senior leaders to forecast, plan, and develop strategies.
  • Manage the enlistment process for candidates, ensuring all procedures are followed and documentation is accurately processed.
  • Provide guidance and support to candidates throughout the enlistment journey, addressing inquiries and ensuring a positive experience.
  • E nsure adherence to regulatory requirements, organisational policies, and standards of practice in enlistment operations.
  • Monitor team performance and productivity, setting goals, and providing coaching to achieve enlistment targets and KPIs.

Key Responsibilities:

  • Review and analyse operational performance on a weekly, monthly, and quarterly basis, providing comprehensive reporting and insights to senior management as required.
  • Attend and contribute to target and enlistment delivery meetings, with data insights, progress reporting of delivery achievement, issue identification and remediation planning.
  • Collaborate with internal stakeholders to streamline enlistment processes and resolve issues.
  • Conduct quality checks on enlistment documentation and processes to maintain accuracy and integrity.
  • Identify opportunities for process enhancements and efficiency gains in enlistment procedures, implementing improvements as needed.
  • Prepare regular reports on enlistment activities, outcomes, and performance metrics for senior management.
  • Provide training, mentoring, and professional development opportunities to enlistment coordinators to uplift skills and knowledge.

Requirements:

  • Proven experience and knowledge of the end-to-end recruitment process, including best practice approaches in line with current industry benchmark.
  • Demonstrated experience in leading and coaching a team through the recruitment lifecycle while delivering high-quality, excellent end-to-end recruitment and an enhanced client and candidate experience.
  • Excellent communication and interpersonal skills with the ability to tailor delivery to varying stakeholder levels and preferences.
  • Strong attention to detail with an ability to manage competing priorities and maintain quality service delivery when working under pressure.

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