Senior Retail Operations Manager

3 days ago

Adelaide, South Australia beBeeRetail Full time $94,608 - $124,995
Job Title: Senior Retail Operations Manager

The successful candidate will lead a dynamic sales team, driving customer-centric culture and achieving high-performing targets. Key responsibilities include coaching and developing the team, setting excellence benchmarks, and identifying opportunities for cross-functional sales and service improvements.

A strong retail operations background, preferably in high-end retail or hospitality, is essential. The ideal candidate will have experience in managing teams, rostering, stock management, customer escalations, and working with stakeholders. Additionally, they will possess strong communication skills, ability to manage performance, and work under pressure in a fast-paced environment.

Required skills and qualifications:

  • Experience in managing a dynamic sales team
  • Strong retail operations background
  • Coaching and developing team members
  • Identifying opportunities for cross-functional sales and service improvements
  • Managing teams, rostering, stock management, customer escalations, and working with stakeholders
  • Strong communication skills and ability to work under pressure

Benefits of this role include:

  • Daily/weekly team sales targets aligned with business forecasts
  • Motivating the team to achieve financial and service targets as defined by KPIs

About You:

We are looking for a people-centric individual with a passion for coaching and developing team members. If you have experience in events management and the use of different systems, including POS, MS Office, and CRMs, we would love to hear from you.

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