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Microsoft Ecosystem Manager
2 months ago
At the Office Of Industrial Relations QLD, we are seeking a highly skilled Platforms Manager to join our team. As a key member of our organization, you will be responsible for managing the performance, availability, and stability of our Microsoft ecosystem.
Key Responsibilities:- Manage and report on the performance, availability, and stability of our Microsoft ecosystem, ensuring system health and compliance with organizational standards.
- Lead a small team to respond to Level 2 service requests, working closely with the Service and Support team to support and maintain existing Microsoft systems, with a focus on SharePoint and MS Teams.
- Engage with senior leaders to understand technical issues with Microsoft systems, focusing on SharePoint Online and MS Teams, and forecast items for future implementation.
- Lead stakeholder meetings and committees to assess the technical viability of existing Microsoft systems.
- Act as the customer for future technical changes, accepting delivery outcomes in consultation with product owners.
- Manage risk related to technical operations, including application health, privacy, and liaising with the Cyber Security Manager through the production readiness checklist.
- Identify the need for enterprise architecture services and work closely with senior leaders to develop a technical roadmap for the organization, focusing on SharePoint Online and its relationship to the OIR technical landscape.
- Forecast and manage funding and vendors for platform maintenance to ensure business continuity and growth of the organization, identifying emerging threats and solutions to mitigate risk.
- Strong technical knowledge of Microsoft systems, including SharePoint and MS Teams.
- Excellent leadership and communication skills, with the ability to work effectively with senior leaders and stakeholders.
- Ability to manage risk and ensure compliance with organizational standards.
- Strong analytical and problem-solving skills, with the ability to identify and mitigate emerging threats.
To be considered for this exciting opportunity, please submit your current resume, including contact details for at least one referee who has thorough knowledge of your conduct and performance within the past two years. A short cover letter addressing the key responsibilities and requirements of the role is also required.
