Retail Operations Manager

1 week ago


South Wharf, Victoria, Australia Pandora Full time

We are seeking a highly capable leader to support our team in delivering exceptional customer experiences and driving sales growth. As Assistant Store Manager, you will be responsible for the day-to-day operational running of our store, ensuring seamless execution of retail operations.

About Pandora

Pandora is a world-leading jewelry company with a strong presence across Australia and New Zealand. We pride ourselves on creating unforgettable customer experiences through our exquisite products and exceptional service.

As a member of our team, you will be empowered to bring your ideas to life and contribute to our ambitious growth strategy. Our global workforce is passionate about driving innovation and excellence in everything we do.

The Role

You will be responsible for:

  • Supporting and motivating the in-store team to achieve targets while setting an example in exemplary customer service
  • Managing retail operations, including stock control, store procedures, and team rotas
  • Providing leadership and guidance to ensure successful store performance
  • Developing a strong retail floor presence and influencing sales space
Required Skills and Qualifications

To succeed in this role, you will require:

  • Proven experience in driving sales and profitability in a retail environment
  • A passion for delivering exceptional customer experiences
  • Strong communication and leadership skills
  • Ability to adapt to changing business needs
Benefits

We offer a competitive rewards package, including:

  • Generous staff discount on all Pandora products
  • A day off on your birthday
  • Opportunities for development and career progression
  • Subsided health insurance
  • Retail bonus scheme
Salary

The estimated salary for this position is AU$60,000 - AU$80,000 per annum, depending on experience.



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