Retail Operations Manager

1 month ago


South Wharf, Victoria, Australia Sunglass Hut Full time

At Sunglass Hut, we are a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world's evolving vision needs and the global demand of a growing eyewear industry.

We pride ourselves on delivering premium service to our customers through the whole lifecycle, from walking into our store, to customising high-fashion frames to suit their lifestyle. As a Retail Operations Manager at Sunglass Hut, you will play a critical role in achieving this goal by building a high-performing team driven to achieve sales targets and exceeding customer expectations.

The ideal candidate for this position is someone with proven track record of strong sales achievements within a KPI structure, who has excellent problem-solving ability, relationship-building skills, time management, and organisational skills. With experience in retail management in high-volume, fast-paced environments being a plus, you will be able to lead and engage your team daily, coach and inspire them through training, create a customer-centric environment, ensure compliance with brand guidelines and inspire best practice.

In return for your hard work and dedication, you will receive an estimated salary of $80,000 - $120,000 per annum, depending on your location and experience. Additionally, you will be entitled to uncapped bonuses and a generous product allowance, allowing you to indulge in the latest luxury brands, including CHANEL, Ray-Ban, PRADA, Gucci, Tiffany & Co., and more.

We also offer a comprehensive rewards and recognition program, which includes health insurance discounts and novated leasing options, as well as access to our world-class training program, offered by our dedicated training team, in-store mentors, and Luxottica University, designed to support your career growth and development.



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