Service Coordinator

19 hours ago


Perth, Western Australia Hitachi Construction Machinery Co., Ltd. Full time
About Us

Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. Our team is committed to providing industry-leading after-sales service and reliable solutions.

The Opportunity

We are seeking an experienced and motivated individual to join our Mining Assembly department as a Service Coordinator. Based in Forrestdale, you will be responsible for planning and organizing new machine builds, ensuring all paperwork is processed efficiently, accurately, and in a timely manner.

Main Responsibilities:
  • Update project schedules to achieve desired build times
  • Raise and track purchase orders
  • Develop and maintain documentation for each build
  • Track and manage costs related to individual builds
  • Coordinate subcontractors and review supplier performance
  • Complete warranty claims and FIR submissions
Ideal Candidate:
  • Previous experience in a workshop, scheduling, or project coordination role
  • Ability to interpret and relay specific customer requirements to suppliers
  • Exposure to warranty claim control systems
  • Contractor control and supply chain understanding
  • Exposure to Lean Manufacturing principles
  • Intermediate level of Microsoft Excel, Word, Project, and PowerPoint
Benefits:
  • A competitive pay rate and the opportunity to earn company biannual bonuses
  • Permanent Full-Time Position in a leading OEM with long-term job security
  • Ongoing training and opportunities for upskilling with access to the latest technologies
  • Career progression opportunities based on merit
  • Rewarding employee benefits on a range of goods and services with exclusive staff discounts
  • Supportive management who value your input in finding new and improved ways to achieving success
  • Be a part of a leading OEM that genuinely values its employees and ensures everyone is happy and safe at work

We believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate, and wholeheartedly value diversity at our company.


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