
Luxury Customer Service Representative
1 week ago
We are seeking a dedicated individual to represent our brand in customer interactions via phone, email, live chat, and social media. As a Client Relations Centre Ambassador, you will deliver exceptional customer service, handle client inquiries, and embody the brand's identity and vision.
Key Responsibilities:- Inbound and outbound customer contact via various channels
- Facilitate online and phone sales to achieve commercial goals
- Deliver brand information and collect valuable feedback from clients
- Process required data accurately and report findings on system improvement
- Escalate emergency issues to team leaders and contribute to team success
As a valued member of our team, you will have opportunities to grow within the organization, developing your skills and experience in client relations. Enjoy a dynamic and diverse team environment, with a great chance to make a difference in the luxury industry.
Your JourneyA successful candidate will undergo a series of interviews with Talent Acquisition, CRC Team Leaders, Commercial Directors, and Senior HR Managers. After completing reference and police checks, you will start working with us.
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1 week ago
Sydney, New South Wales, Australia Kennedy Luxury Group Full timeAdd expected salary to your profile for insightsWho we are at Franck MullerAs part of the Kennedy portfolio, Franck Muller embodies the art of bold innovation and Swiss watchmaking excellence. Founded in 1991, Franck Muller has earned global acclaim for its complex timepieces, pioneering designs, and the perfect balance of tradition and creativity.Each...
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