Beauty Retail Leader

1 week ago

Sydney, New South Wales, Australia Sephora Full time

Sephora is a global leader in the prestige beauty industry, empowering individuals to unleash their ExtraOrdinary potential. As a Floor Manager at Sephora, you will be part of our esteemed Management team in our Broadway Store.

As a Senior Beauty Advisor, your role will encompass leading the store team in delivering an unparalleled client experience. You will be responsible for:

  • Embodying Sephora's DNA and showcasing the Sephora experience to customers.
  • Driving a selling culture to exceed KPIs and consistently raise the performance and capability of your team.
  • Utilizing and interpreting reporting data to support operational decisions.
  • Facilitating open communication with your team through effective feedback and consistent management communication.

In this dynamic environment, you will have the opportunity to work across all our categories from beauty, skincare, haircare, and wellness; as well as store functions of sales, management, and back-of-house operations. Your journey with Sephora will begin with initial onboarding training and continuous learning through our unique online learning platform and field trainers.

Key qualifications for this position include:

  • Previous retail management experience in areas such as managing profit and loss, sales forecasting, people management & training, stock control, and visual merchandising.
  • Proficiency in using Microsoft Office Suite to interpret and input data for daily reporting.
  • A passion for excellent client service and experiential retail to ensure your store represents the Sephora brand.
  • The ability to maintain a strong and positive culture where everyone is valued, recognized, and enabled to succeed.
  • A drive for results with a history of exceeding sales targets and KPIs.

We are seeking candidates who can provide 5 full days of availability across key trading times, including late-night, weekend, and public holiday trading. This role offers a competitive salary package, which includes:

$29.04 per hour + Super + Commission + Weekend & Public Holiday loading

Please note that only Australian Citizens or Permanent Residents will be considered for this opportunity. If you are passionate about excellence and customer satisfaction, we encourage you to apply.

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