Donor Centre Leadership Opportunity

1 week ago

Orange, Australia Lifeblood Full time
Lead a Great Team to Deliver Exceptional Donor Service

We are seeking an inspirational leader to lead a great team delivering exceptional donor service in a unique and clinical setting. As Donor Centre Manager, you will inspire your team to achieve collection targets and meet key performance indicators in order to deliver Australia's supply of blood and blood products.

About the Role

This is a fantastic opportunity to deliver a supportive and safe experience to our amazing donors, while optimising efficiency and performance. You will lead by collaboration, direction and support for your team, thriving on pace and adaptability, and achieving common goals and fostering team effectiveness with respect and empathy.

Key Responsibilities
  • Lead a team of professionals in a structured clinical environment
  • Develop and implement strategies to improve donor service and collection targets
  • Collaborate with the leadership team to achieve organisational goals and objectives
  • Manage complex issues and develop constructive relationships to deliver business outcomes
  • Use key financial indicators and metrics to guide decision making
Requirements
  • Demonstrated experience in leading small/medium sized teams in a clinical environment
  • Strong people leadership skills, using human-centric and empathetic management approaches
  • AHPRA registration as Registered Nurse or Enrolled Nurse preferred
  • Ability to work alongside donor centre team taking life-giving blood and plasma donations
  • Comfortable travelling to multiple locations as required
  • Motivation to lead and inspire a team to reach shared goals and key performance indicators
  • Passion for coaching people, developing skills within your team members and identifying talent
  • Positive nature, with the ability to empathise with donors and team members
  • Strong Excel knowledge, with the ability to dissect and interpret data accordingly
  • Highly committed to safety and quality
What We Offer
  • A range of salary packaging benefits, including the option to package up to $15,900 of your salary
  • Ability to purchase additional annual leave
  • Discounted private health cover with fantastic corporate benefits
  • Discounted access to 1,430+ gyms & pools all over Australia
  • Employee Assistance Program; Free, 24/7 and confidential health, safety and wellbeing support
  • Discounts and benefits with selected retail outlets, department stores, attractions, travel, cinemas, restaurants eyewear and more

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