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Senior UX Designer

2 months ago

Sydney, New South Wales, Australia Suncorp Group Full time

About the Role:

We are seeking a highly skilled Senior UX Designer to join our team at Suncorp Group. As a Senior UX Designer, you will be responsible for driving and progressing Suncorp's digital experiences across our insurance brand customer applications.

Key Responsibilities:

  • Lead the communication of design recommendations across the product delivery teams, while often being a central contact point for wider stakeholder groups.
  • Actively contribute to prioritization (Stand Ups) of design tasks & rituals across the team.
  • Coach, mentor, guide, and critique other designers on best practice UX design.
  • Assist in evolving the team's WoW design approach and methodologies.
  • Report on BAU/project/initiative/task status and if required advise on resource needs (Lead UX & management support).
  • Actively report and present design showcase activities.

About the Team:

The UX design team is the centre of excellence for UX within the Suncorp Group. We deliver initiatives across various platforms within the Insurance space.

Our team designs a broad range of optimisation solutions, new business initiatives and propositions while keeping aligned to company digital strategy to drive and enhance our customer's digital connections around 'moments that matter'.

A usual day will have our designers working in close collaboration with dedicated Online experience specialists (Product owners), content editors, performance & Insight leads, SEO, Copywriters and Development teams all working towards creating dynamic solutions for our business stakeholders while creating great customer experience.

Requirements:

  • Preferably tertiary qualification in design, computer science or behavioural sciences.
  • 5+ years' experience as a UX designer.
  • Self-organised with strong self-discipline.
  • Strong ability to comprehend complex technical concepts and then make complex simple in all communications and task setting activities.
  • Strong knowledge of responsive web, including native mobile (App) and emerging mobile, highly desirable to understand designing for accessibility to an AA standard.
  • Ability to initially map out or oversee user experiences/features (wire flows), then progress to full fidelity UI prototypes for product and development teams.
  • Strong knowledge of online form design and usability, including best practice UI interaction for web and mobile.
  • Understanding or potential research & testing methodologies.
  • Understand the thinking, principles, and benefits of Component Design systems (multi-brand/themed libraries preferable).
  • High proficiency of Figma design application.
  • Understanding of responsive design and build using auto-layouts in Figma.
  • Maintaining and using design system libraries in Figma.
  • Creating Figma components utilising variances and variables.
  • Desirable, A Deep understanding of Figma's full capabilities, including complex prototyping and design tokens.
  • Strong advocacy and understanding of accessibility requirements and conveying this vital aspect of design to wider stakeholders.
  • Favourable to have background or in-depth understanding of Adobe Experience Manager AEM capabilities.

About Us:

We're proud to be a part of the Suncorp Group family alongside some of Australia's most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most – while helping to evolve and innovate the ways we can serve our community every day.

That comes with all kinds of exciting opportunities for you to grow your own career. Whether you're guiding people through life's biggest moments or providing them with support in times they need it most, you'll be driven forward by our shared customer-obsession and supported at every step of the journey.

What We Can Offer You:

  • Discounts and offers on a range of insurance products.
  • A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks secondary carer parental leave, and unlimited paid emergency response leave.
  • Invest in your brighter future with ongoing study support and career development programs.
  • Give back to our communities with payroll giving, donation matching and paid volunteer leave.
  • Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.