
Retail Department Leadership Role
2 days ago
We are seeking a highly skilled Department Supervisor to lead our team and drive exceptional customer service. As a key member of our retail leadership team, you will be responsible for maintaining merchandising & visual standards, guiding your department in delivering outstanding service, and supporting management to improve financial performance.
Your role will involve modeling exceptional customer service, actively gaining, maintaining, and sharing product knowledge, working collaboratively with the back-of-house team to ensure product availability, and upholding company standards to deliver store visual excellence.
The ideal candidate will have 2-3 years' experience within retail or a similar industry, a passion for creating an amazing service experience, and a proven track record in driving set KPIs and communicating effectively with stakeholders.
Key Responsibilities:- Drive customer satisfaction through excellent service delivery
- Maintain high merchandising and visual standards
- Support team members to achieve individual and team goals
- Collaborate with the management team to improve financial performance
- Work closely with the back-of-house team to ensure seamless operations
- Strong leadership skills and ability to motivate a team
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Opportunity to work with top sports fashion brands
- Referral bonus scheme and employee assistance program
- Training and development opportunities to advance your career
- Staff discount and flexible work arrangements
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Department Manager
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Melbourne, Victoria, Australia Spotlight Retail Group Full timeSpotlight's remarkable success has been more than 50 years in the making and owes much to the values of the company's founders, who are committed to investing in people, success, and excellence.Benefits Of Working At Spotlight Competitive Salary + Super + Quarterly Profit Share Leadership Training Program 2 FULL weekends off every month Join a...
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Department Manager
2 weeks ago
Melbourne, Victoria, Australia Spotlight Retail Group Full timeSpotlight's remarkable success has been more than 50 years in the making and owes much to the values of the company's founders, who are committed to investing in people, success, and excellence.Benefits Of Working At Spotlight Competitive Salary + Super + Quarterly Profit Share Leadership Training Program2 FULL weekends off every month Join a...
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Retail Leadership Role
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