Customer Service Liaison Officer

20 hours ago


Cairns, Queensland, Australia Precruitment Full time

About Precruitment

We are Regional Queensland's leading recruitment consultancy, specialising in permanent and temporary roles. With a focus on administration and professional talent, we provide tailored solutions for local businesses, Queensland Government, Government Owned Corporations, and Local Government.

Salary Estimate: $60,000 - $80,000 per annum

Job Description:

We are seeking a Customer Service Liaison Officer to join our dynamic team. As the first point of contact for customers, you will be responsible for providing assistance with applications, answering queries, and delivering exceptional service to both internal and external customers.

Key Responsibilities:

  • Be the primary point of contact for customers, offering support with applications and responding to inquiries.
  • Collaborate with colleagues to ensure smooth workflows and enhance the customer experience.
  • Provide accurate information and advice on building-related matters, including legislation, services, policies, procedures, and products.

Requirements:

  • A strong background in customer service.
  • The ability to start immediately.
  • Can work autonomously when needed.
  • An inviting, patient, and kind personality.

About You:

We value candidates who possess a passion for delivering exceptional customer service and enjoy being the first point of contact for customers. If you are a motivated individual looking to make a positive impact, please consider applying for this role.



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