Client Services Representative

2 weeks ago

Ringwood, Victoria, Australia Slater and Gordon Full time
About the Role

We are seeking a highly skilled and empathetic Client Services Consultant to join our National Client Care team at Slater + Gordon Lawyers.

As the first point of contact for our clients, you will play a critical role in creating a positive and emotional connection that sets the tone for their legal journey.

Key Responsibilities
  • Provide exceptional customer service and support to clients via phone and other communication channels
  • Work collaboratively with our legal teams to ensure seamless client experiences
  • Develop and maintain a deep understanding of our clients' needs and concerns
  • Utilize strong communication and problem-solving skills to resolve client issues and concerns
  • Contribute to a positive and inclusive team environment that values diversity and inclusion
What We Offer

As a Client Services Consultant at Slater + Gordon, you will enjoy a range of benefits, including:

  • A competitive salary and benefits package
  • Opportunities for professional development and growth
  • A dynamic and supportive team environment
  • Access to cutting-edge technology and tools
  • A commitment to diversity, equity, and inclusion
Requirements

To be successful in this role, you will need to possess:

  • Excellent customer service and communication skills
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced and dynamic environment
  • High level of empathy and understanding of client needs
  • Ability to work collaboratively as part of a team
What's Next?

If you are a motivated and customer-focused individual who is passionate about delivering exceptional client experiences, we encourage you to apply for this exciting opportunity.

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