Client Services Representative
2 weeks ago
We are seeking a highly skilled and empathetic Client Services Consultant to join our National Client Care team at Slater + Gordon Lawyers.
As the first point of contact for our clients, you will play a critical role in creating a positive and emotional connection that sets the tone for their legal journey.
Key Responsibilities- Provide exceptional customer service and support to clients via phone and other communication channels
- Work collaboratively with our legal teams to ensure seamless client experiences
- Develop and maintain a deep understanding of our clients' needs and concerns
- Utilize strong communication and problem-solving skills to resolve client issues and concerns
- Contribute to a positive and inclusive team environment that values diversity and inclusion
As a Client Services Consultant at Slater + Gordon, you will enjoy a range of benefits, including:
- A competitive salary and benefits package
- Opportunities for professional development and growth
- A dynamic and supportive team environment
- Access to cutting-edge technology and tools
- A commitment to diversity, equity, and inclusion
To be successful in this role, you will need to possess:
- Excellent customer service and communication skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced and dynamic environment
- High level of empathy and understanding of client needs
- Ability to work collaboratively as part of a team
If you are a motivated and customer-focused individual who is passionate about delivering exceptional client experiences, we encourage you to apply for this exciting opportunity.
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