Food Service Ambassador

2 weeks ago

Melbourne, Victoria, Australia beBeeHospitality Full time $54,000 - $84,000
Food and Beverage Attendant Role

This is a great opportunity to join our team as a Food and Beverage Attendant in our Radii Restaurant & Bar. You will be responsible for assisting with the efficient running of the department by providing professional, efficient and flexible service at all times when serving food and beverages to our guests.

Key Responsibilities:
  • To seat, present menus, take orders, serve food and beverage to guests according to the established sequence and procedures.
  • To be fully conversant with all services and facilities offered by the establishment.
  • To have a thorough understanding and knowledge of all food and beverage items on the menu and ability to recommend food and beverage combinations and up sell alternatives.
  • To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors.
  • To deliver exceptional guest service at all times.
  • Assist the Manager in identifying training needs.
  • Previous food and beverage experience in a fast-paced environment.
  • A current RSA certificate.
  • Excellent food and wine knowledge.
  • Exceptional interpersonal, communication and time management skills.
  • Superior customer service skills along with the capability of working both autonomously and as part of a team.
  • Ability to problem solve and thrive in a fast-paced environment.
  • The ability to create a positive first impression with an understanding of the importance of 5 star grooming standards.
  • The flexibility to work on a rotating roster, including weekends and public holidays.
Requirements:
  • Bachelor Degree in Hospitality Management (or related field)
  • Proven food and beverage experience in a Hotel or similar environment.
  • Excellent knowledge of wine, beer and spirits.
  • First Aid and CPR certification.
What We Offer:
  • A dynamic and supportive team environment.
  • Ongoing training and development opportunities.
  • A competitive salary package.
  • A fun and rewarding work environment.

Please note that this job description is not exhaustive and the role holder may be required to undertake other duties as reasonably requested by the supervisor.

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