P & C Operations Team Leader

3 weeks ago


Devonport, Tasmania, Australia Respect Aged Care Full time
About the Role

We are seeking an experienced P & C Operations Team Leader to join our team at Respect Aged Care. As a key member of our People & Culture Operations team, you will be responsible for delivering high-quality People & Culture services to our customers.

Key Responsibilities
  • Team Leadership & Development: Provide leadership, coaching, guidance, and support to the team, as the point of escalation for team members. Foster a continuous learning culture in the team, ensuring team members receive development in line with role requirements and personal ambitions.
  • Advice and Support: Provide timely and accurate advice to leaders and employees on a range of specialist people, employee relations, and generalist People & Culture queries. Handle escalated employee relations issues, grievances, and complex disciplinary matters.
  • Reporting and Compliance: Collect and provide relevant information and statistics to demonstrate the efficient and effective running of the HR Operations team. Develop and implement service level standards that are tracked and shared with operations.
Requirements
  • Essential: Relevant tertiary qualifications and/or experience in human resources, business administration, or a related field. Experience in supervising, leading, coaching, and mentoring. Working knowledge of employee/industrial relations, people analytics, and reporting.
  • Desirable: Experience in Aged Care and/or health care settings. Experience in change and communications and organisational effectiveness.
About Us

Respect Aged Care is a not-for-profit organisation that serves older residents through our high standard of care and community. Our focus is on giving back to older adults by fostering communities of belonging. We are committed to providing a meaningful and rewarding career for our employees.

What We Offer
  • Competitive salary and entitlements. Pay incentives including not-for-profit salary packaging. Relocation assistance negotiable.
  • Meaningful work in a purpose-driven organisation. Long-term employment in a recession-proof sector. Learning, development, and growth opportunities.
Our Values
  • Respect: Treat all people with fairness and dignity.
  • Care: Look after and protect the elderly, and each other.
  • Teamwork: Encourage, cooperate, and build trust.
  • Courage: Do the right thing, even when it's difficult.
  • Integrity: Be open, honest, and trustworthy.
  • Innovation: Think differently to solve problems.
  • Excellence: Drive quality to continuously improve.


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